Overview / Executive Snapshot

○ Line Pending

Welcome back, Loading...

Your AI receptionist is actively handling incoming calls, screening hazards, and dispatching on-call engineers.

○ Line Pending

Dedicated Receptionist Line

Pending Allocation

Awaiting Line Setup

Carrier line allocation in progress

Calls Handled

Avg Pickup

Leads Dispatched

Digital Employee Operating Budget

£25 auto-reload when below £5, zero debt guarantee

Auto-reload Active

Digital Employee Operating Budget:

£0.00

All-Inclusive Plan:

£0.00/mo

Auto-reload status: Auto-topup at £5.00 threshold

Carrier Minutes: Wholesale pass-through at cost

100% refundable upon cancellation

Recent Inbound Activity

Latest 3 caller interactions handled by your assistant

Time	Caller & Location	Summary	Status

Active Services

Turnkey modules running on your line:

Total Retainer: £0.00 / month

Live Web & AEO Surface

Your Public Profile & Service Price List

This dedicated landing page displays your transparent price list and autonomously synchronizes your structured capabilities to external AI agent networks (Meta Muse, Apple Intelligence, Siri) via JSON-LD.

Live Directory Profile

Preview 1-Click

Price List & AI Sync Status

3 Items Synced

Google Place ID (For Sync)

Call History & Dispatch Logs

Complete log of all inbound calls, caller postcodes, emergency triage issues, and automated SMS alerts.

● Live Sync

Date & Time	Caller Number	Location / Postcode	Issue Summary	Dispatch Status

Business Brain & Knowledge Base

The unified single source of truth (SSOT) governing your 24/7 AI voice receptionist and company operations.

Vault 1: Dispatch & Schedule

Urgent Callout & Dispatch Numbers

This tells the AI exactly who to alert and when, ensuring you never miss a high-paying emergency job.

Emergency On-Call Mobile

Primary phone for sub-2-second emergency SMS lead alerts.

Operating Hours & Covered Postcodes

Postcodes and hours where your team responds to callouts.

Vault 2: AI Conduct & Persona

AI Persona, Mission & Customer Demeanor

Shapes how your AI speaks to distressed callers, building trust and matching your company standards.

Company Mission & Soul

Voice Persona

Key Personnel & Roles

Mandatory Guarantees & Safety Protocols

Vault 3: Rate Cards & Documents

Rate Cards, Scope & Documents

Prevents the AI from guessing prices by strictly referencing your uploaded fixed-price documents.

Drag and drop your rate sheet or price card

Supported formats: PDF, TXT (Maximum 10MB)

Select File

Active Training Documents

File Name	Upload Date	Size	Actions

Vault 4: Market Radar

Market Radar & Competitor Intelligence

Autonomous 24/7 background radar tracking rival callout pricing and unmet demand.

Callout Rate Position

Pricing Alert

Your emergency callout fee (£95) is currently £18 below the active SW14/SW15 local average (£113).

Competitor Opportunity

High Demand

3 regional competitors show negative review spikes citing unanswered calls after 6 PM.

Vault 5: Permanent Single Source of Truth (SSOT) Isolated from Live Voice Runtime

Main Business Brain

The permanent foundational knowledge base, rules, and boundaries of your business. Powers future quoting systems, outbound communications, and intelligence modules.

Target Market & Ideal Client Profile (ICP)

Strict Service Exclusions (What You Refuse)

Target Job Values & Preferred Work

Accreditations & Founding Pedigree

Institutional Rules & Learned Edge Cases

Live Knowledge Base SSOT

Compiled Business Brain Preview

Live synchronized Markdown specification ingested by ElevenLabs Conversational AI & Telnyx SIP routing.

Loading Business Brain...

Changes take effect on your live telephony line within 10 seconds of saving.

Vault 4: Reputation & Directory

Public Agent Profile & SEO Surface

Manage your public AI agent directory presence and synchronized Google/Yell reviews.

Live Profile Link Loading...

Google Place ID (For Sync)

★

Current Rating: 0.0 / 5.0

Based on 0 Verified Reviews

Dual-Track Dispatch & Revenue Channels

Choose how your business receives bookings and customer payments.

Track 1: Traditional Work (Standard)

✓ Active by Default

Homeowners and human clients book via your phone line and website. Customers pay you directly via your usual card machine, cash, or invoice.

Track 2: Autonomous M2M & AI Agent Swarms (Optional Upgrade)

● Connect Required

Allow letting-agency bots, landlord AI swarms, and Google A2A networks to book emergency dispatches 24/7. Callout fees are settled upfront and sent directly to your UK bank account in GBP via Stripe.

Enable Autonomous Dispatches

Staffa takes 0% commission on your earnings. 100% of your callout fee goes straight to your bank in GBP.

Agent Network Hub

Multi-Agent Discovery & Connector Hub

Manage standard protocols for autonomous machine-to-machine interactions.

x402 Machine Settlement (HTTP 402)

● Protocol Active

Allows unauthenticated third-party AI agents and landlord bots to settle emergency diagnostic callout fees instantly via machine-native HTTP 402 challenges before engineer SMS dispatch.

Endpoint https://staffa.work/api/agent/v1/public/dispatch

Accepted Currencies USDC (Base / Solana)

💷 100% Direct British Pounds (GBP) Payout

"You don't need a crypto wallet, and you don't take currency risk. External software bots pay us upfront to book your slot, and we deposit the callout fee straight into your UK bank account in British Pounds before you turn the engine on."

Automatic currency conversion handled instantly by Staffa Clearinghouse.
Settled directly to your registered UK bank account via Stripe Connect / Faster Payments.
Guaranteed upfront payment eliminates unpaid diagnostic visits and bad debt.

Prepaid Usage Wallet

Operational

£0.00

Wholesale carrier minutes and voice synthesis pass-through at zero markup. Auto-reloads when low.

Preset Quick-Pills

Keep My Phone Line Active (Recharge £25 automatically if balance dips below £5.00)

Monthly Service Expenditure

Active Subs Total

£0/mo

Billable Minutes

SMS Dispatches

£60

£40

£20

£0

Invoices & Payment Receipts

Date	Invoice #	Description	Amount	Status	Action
No invoices found.
No invoices found.

Account Operational Status

Active

Pausing halts upcoming billing renewals at cycle end. Phone lines and custom rules remain saved.

Account & CRM Profile Details

Manage your primary company contact, legal invoicing details, and operational dispatch numbers.

BUSINESS IDENTITY

OPERATIONAL CALLOUT ALERTS

Receives sub-2-second emergency SMS triage alerts.

Secondary on-call engineer dialed if primary is unreachable.

LEGAL & INVOICING

Current Password

Required to authenticate changes to registered numbers and billing details.

Security Credentials

Danger Zone

Permanently purge your account.

Frequently Asked Questions & System Guides

Essential operational references for telephony forwarding, instant triage, and automated dispatch.

How does phone diversion and reception routing work? TELEPHONY

Once your dedicated carrier number is allocated, dial the carrier handset codes provided in the Telephony modal (*21*NUMBER# or *61*NUMBER#) from your mobile or landline. All inbound calls will automatically be triaged by your AI receptionist in accordance with your Business Brain instructions.

How does Emergency Callout & SMS Triage operate? DISPATCH

When a caller reports an emergency matching criteria defined in your Operating Protocols, the system immediately captures their contact details and address, and fires an instant SMS alert to your designated dispatch phone numbers within 2 seconds.

How is usage calculated and billed? BILLING

Turnkey service modules are billed at flat monthly subscriptions prorated to the second. Inbound AI reception and SMS dispatch draw from your prepaid usage wallet at canonical per-minute and per-SMS rates. You can configure automatic top-ups in the Billing tab.

Submit a Support Ticket

Direct line to our engineering and line provisioning desk. Submissions receive rapid triage.

Subject

Your Support Requests

Live status tracking and engineer correspondence thread history.

No support tickets submitted yet. Need assistance? Submit a request above.

Welcome back, Loading...

Dedicated Receptionist Line

Digital Employee Operating Budget

Recent Inbound Activity

Active Services

Your Public Profile & Service Price List

Call History & Dispatch Logs

Your Autonomous Digital Workforce

Emergency Voice Dispatcher

Digital Transcription Clerk

Diary Booking Coordinator

Lead Recovery Specialist

Quoting & Estimating Specialist

Reputation & Review Harvester

Customer Reactivation Agent

Market Intelligence Scout

Machine Economy Protocol Officer

Lifecycle Care & Service Recall Manager